Category Archives: Work Experience

Guest Post – Joanna Spencer from Code Computerlove Offers Top Tips to Agency Life Students

A great guest post from Joanna Spencer who is a Marketing Executive at digital agency Code Computerlove, based in Manchester.

Established in 1999, Code’s 80-strong team collaboratively offer cross-platform digital solutions that include Strategy & User Experience, Design & Build, Performance & Optimisation, Mobile Apps, Campaigns & Social and Search & Media, and they’ve worked with clients including Oxfam, the BBC, NUS, Hillarys, Betta Living, Chester Zoo, PDSA, Brother, Refuge, The Woodland Trust and First Group.

Joanna writes:

“A little bit about me

While I was studying, I worked for Carat Media in both their PPC and Social Media teams. These roles provided me with invaluable experience, specifically around reporting and research. Upon graduating last year with a BA in Marketing Management, I was offered the amazing opportunity to join Code as their first-ever Marketing Executive, working with the PR Manager and the New Business Director to raise the profile of the agency in order to attract the right clients as well as future talent.

Nine months on and I am happy to say I love my job. I have the unique opportunity to work in a client-side role within an agency, and this naturally means that I get to get involved with a variety of projects. But, most importantly, I have a huge amount of autonomy, I’m constanting learning and I get to work with some amazingly talented people.

The successful Agency Life applicant will get an opportunity to work with me on various projects across the business.

Why I think this opportunity is important

The Agency Life scheme offers proper work experience, and I can personally vouch for the fact that getting out there before you graduate to find out what working life is actually like is really valuable. Plus it enables you to get a taste of the career you’ll hopefully enter after graduation.

Previously, students were just automatically placed with an agency, but, this year, they’ll need to apply. Personally, I welcomed this change – I think that having to take the initiative yourself ensures you get placed with the right employer, plus it means more on your CV if you’ve had to compete for your role.

My expectations

I’m looking for someone who is enthusiastic, and is looking to learn. In all honesty, I’m not expecting the CVS to be filled with reams and reams of relevant stuff, experience-wise – I’m after someone who clearly demonstrates keenness, interest and attention to detail, and am up for meeting with anyone who seems to fit the bill to find out more.

Unfortunately, I recently read an application that gave me plenty of reasons not to invite the individual in for a chat. So I thought I would share some tips on the best way to approach applying for an Agency Life placement:

1.     Be honest

I know there’s always a temptation to embellish or exaggerate on a CV, but it’s just not necessary.

At this level, we aren’t looking for past experience or extensive working skills, as we know it’s unlikely you will have had a chance to develop them yet. In my opinion, your CV for Agency Life is an opportunity to demonstrate enthusiasm, whilst also providing an overview of what you enjoy doing and what you want to do in the future.

So be honest, or you could end up spending seven months doing something you don’t enjoy – plus there’s always a chance that a little white lie could catch you out somewhere further down the line…

2.     Check (and the double-check) your spelling and grammar

It sounds basic but it’s important to demonstrate that you’re at least sensible enough to use spellcheck – especially if the role you are applying for entails writing copy (and most do). Does what you’re saying make sense? Read through your application thoroughly, and, if possible, get someone else to take a look at it for you before you send it to avoid silly mistakes.

3.     Keep it simple

Don’t throw in overcomplicated words just for the sake of it, or make broad, clichéd statements that don’t really mean anything, like ‘I’m the full package and always give 100%’ – they can actually work against you.

4.     Be aware of your online presence

If you mention any Twitter feeds or blogs that you manage in your application, a potential employer’s certainly going to look at them. But it’s not just the stuff you include on your CV that you should be careful of – many potential employers will Google you, too, so you need to make sure that your entire online presence reflects you at your best.

Change the privacy setting on any social media accounts you wouldn’t want them to access and delete posts or blog that has your name attached to it which could be seen as contradicting anything you’ve mentioned on your application – and certainly don’t include links to work you’ve done that’s not up to standard on your CV.

5.     Be enthusiastic

This is quite broad advice, but it applies to both your application and your interviews. Do your research, be interested, ask questions…. First impressions count so be friendly and approachable from the get go.

I hope these tips help, and don’t forget to check out Code Computerlove’s opportunity – we want to hear from you! Read our tips we give out to graduates and the ideas we gave to students on Talent Day.”

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2 New Internships – Code Computerlove and Share My Storage

2 fantastic internships from our friends at Code Computerlove and Share My Storage (SMS) – both experienced providers of Agency Life work experience to our interns here at MMU. Code is Agency Side and SMS is client-side and both very different offerings.


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New Agency Life Internship – Igniso

A new internship for Agency Life from our friends at Igniso – a really interesting opportunity at a growing tech company doing cool things. Igniso are keen to find just the right ‘next’ intern, because one of their previous Agency Life interns has just starting working for them in a paid part-time role.

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2 New Internships – theEword and ROEye

2 fantastic Agency Life internships here from our friends at theEword and ROEye. These are two dynamic and fast moving digital marketing agencies with really close relationships to MMU.

theEword first!

and then ROEye

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New Internship – Fashion Rider

A new Agency Life Internship in available from our friends at Fashion Rider. This is an Agency-side internship with  a dynamic, growing and very cool business – so students take a look if you’re interested in this.

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New Internship – Monocore

A new Agency Life Internship in available from our friends at Monocore. This is a client-side internship with a dynamic new business – so students take a look if you’re interested in this.

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MMU Agency Life 2013 – Next Employers Info Event

We’re having our 3rd Info Event as part of our drive to recruit new and existing host employers to our September internship programme for Agency Life Version 2.0.

Agency Life V2.0 is our updated internship programme, that takes all the learning we have gained from running the pilot year of Agency Life – and we’ve all learned a lot.

At this event, you’ll hear how you can contribute to the MMU Agency Life internship programme. We’ll be letting you know what the V2.0 arrangements are (and there are some significant differences to the pilot year), looking at some of the lessons from the first year and discussing individual and group issues and questions about your organisation. We’ll hear from the programme managers David and Ben, and we might even be able to show off some of the successes of the programme this year.

The gig is on Tuesday 14th May and starts at 17:45.

So – please sign up here to find out more. Doesn’t cost you anything and doesn’t commit you to anything!

Eventbrite - MMU Agency Life 2013 Employers Info Event 3

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Where does Agency Life fit in? Debate

David is on the CIM debating panel on Thursday 18th April discussing the issues and opportunities that surround the thorny issue of internships. You can see details here on how to join the conversation here.

We encourage both Agency life employers (past, current, future and prospective) and students to come along and join in this conversation. We believe that (particularly in it’s version 2.0 incarnation) Agency Life addresses many of the issues associated with unpaid internships. David has written an opinion piece designed to promote debate on the issue and you can read that on the CIM Manchester Blog.

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Managing an Agency Life Student

The biggest issue in Agency Life is how a student working with an employer should be managed. I think it’s useful to refer to the  outcomes that students work towards in the programme.

On successful completion of this unit, the student will be able to:

  • Operate professionally within the context of a service agency environment
  • Reflect on learning from professional experience
  • Self-organize workloads within the context of a flexible working service environment
  • Undertake appropriate activity that leads to the achievement of a creative or technical brief
  • Develop a sustainable view of the flexible job role in the 21st Century

So – how can you help?

What activity do you think will develop professionalism within the student? What do you do with your own staff? How do you get them to adapt to and embrace your organisation’s culture? We would suggest that formally inducting students is a good idea if you do it for other staff – if you don’t have a formal process, what do you do to ‘bring someone in’?

How do you get your staff to learn? Do you have any formal training? What approach to professional development do you provide to people? When someone arrives and they don’t know a specific process or a piece of software? What training do people need immediately?

We want our students to become “self-organizing” which means they will inevitably make mistakes in organisation – what support can you provide to a young person doing it for the fist time in their life (in all probability)?

Many of our young people on this programme have never, EVER worked before. Those who have worked, or who are working, will have done so in the environments which many of us experienced as young people – in shops, bars and clubs – so the office environment will be relatively alien. Dealing with a £10k month spend client is very different to serving beer at 2am in a club. Simple things like “arriving at or before 9am” will prove a challenge for some people, so think about how you can manage that issue.

For us, there are a few of things you can do that make this a rewarding experience.

Be very clear and upfront with your expectations – on literally everything

Lead by example

Show people how to do something, watch them do it, observe gradually improving behaviour, rectify any fault

Micro-manage upfront then gradually allow greater (‘creative’) freedom

Feedback – always – positive and critical

We don’t want to teach you how to suck eggs but we think this is a good place to start. If you’re an Agency Life employer right now, we’d appreciate (in comments below) any good tips you have to share with future employers – things you wish you’d done, things you know have worked and – what doesn’t work?

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Agency Life V2.0 – The Elevator Pitch

We need to find homes for some of the people who make up the student body from our marketing, PR, advertising, digital and retail programmes.

Agency Life is a response to the need to provide industry with graduates who have experience (most job ads ask this). It’s a fairly low effort from the client company but provides maximum returns to those that engage. It’s the second time we’ve run this – and we’ve made some significant changes as a result of our pilot year – so now it’s time for industry to come on board with this social contract and respond.

The Elevator Pitch is:

  • Each firm (whether agency or client-side, whether a 1 person business or a FTSE100) will have a student (or more if the want) who will work ‘about a day a week‘ for 2 academic terms.
  • It costs the firm nothing in wages – this scheme is within the HMRC approved guidelines as it is part of a taught programme. So think of it as a ‘1 day a week‘ internship.
  • Each student needs to spend about a day a week working at your location or that of a client.
  • What can the student be asked to do?
    • Work on a single project for a whole year
    • Work on several small projects, one after another or concurrently
    • Work doing a mixture of different things each week
    • Learn and be assigned to a specific role in the organisation
    • Work as an individual or as part of a team
    • A combination of the above – a bit of everything

Pretty much any arrangement is fine.

Host firms have a few duties of care and responsibilities:

  • Each student needs to be supervised, so someone needs to act as their manager. This will involve setting the tasks, acting as an employer, managing the team. There are some small elements to play in the assessment of these students – but it’s small, uncomplicated and for many employers it’s a satisfying way of being part of the student engagement. The key thing is that the employers provide a real experience of working life over the year, experience that they would be happy to accept as real experience when interviewing for staff in the future.
  • Students should be supervised by one key individual, which involves providing professional development, supervision and a manageable but stretching workload.
  • Suggestions for tasks/projects include:
    • A research project that has been hanging around for ages but nobody has had space to look at
    • Pro-bono work that a firm has picked up but there’s no space for anyone to do it
    • Tasks that need doing that are important but not urgent
    • Sudden influxes of work that need lots of help
    • Detail work that can be completed with some initial training
    • Making the tea once in a while (a good task when you need to learn what everyone is called and what they do)
    • Managing events

There’s no end to what’s possible and there’s nothing we’ll rule out.

The whole programme has a dedicated client manager, plus Ben Keegan and David Edmundson-Bird as the Academic directors – plus ex-agency coaches coming into the Uni to support the students.

Please sign up today. We know it will make an enormous difference to you, your firm and your future talent. Come to out v2.0 Launch Event and find out more. Download our Employers Guide and when you’re ready please fill in our online form.

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